Powerful Customer Engagement Software, but Easy to Use.

Why Use OdinText Software for Customer Engagement?

In the next two years people will generate as much data as has been created over the entire course of human history! More than 80% of this will be text data, not numeric.

Unfortunately, most organizations are not equipped to conduct the advanced customer engagement research necessary to harness the flood of new text data for competitive advantage.

That’s because until recently, exploring customer engagement required a team of data scientists with customer engagement tools that involved costly and time-consuming expert customization.

But now with the intuitive and adaptable OdinText content analysis software, anyone in the organization can quickly and easily perform sophisticated text analysis with no complicated set up, advanced training or data science expertise.

OdinText not only enables you to mine meaningful insights from oceans of text-based content, but also uniquely leverages the context provided by structured, non-text data to produce even greater insights!

Unlike other text mining tools, OdinText makes customer engagement software simple and accessible to any organization!

About OdinText

OdinText is a patented SaaS (software-as-a-service) platform for natural language processing and advanced content analysis. Fortune 500 companies such as Disney and Shell Oil use OdinText to understand vast quantities of complex, unstructured text data—survey open-ends, call center transcripts, email, social media, discussion boards—and to rapidly, easily mine valuable insights that would not have been otherwise obtainable without a data scientist. Find out More >

Sentiment Analysis

I have not seen anything like OdinText, which really helps a user understand what’s important and what to focus on. There is nothing quite like it…we are certainly continuing to use it in my organization.
– Senior Manager Fresh Direct